JW Marriott Kuala Lumpur

Location is 10/10, because it located in where the pavilion mall and access to KLCC is few mins walk to the famous jalan Alor for 'makan' (eating) place only 5mins walk. Even if it rains, we walk just opt for under ground to the pavilion. The elevator was so secure that no one can comes up to the rooms without the hotel card and we really feels safe staying there. Room was really great that we didn't expect it to be so spacious for a city hotel. We would love to come back and stay there again with our family.

The JW Marriott is perfectly located in the shopping and dining precent of Kuala Lumpur. It is just across the road from the lovely Pavillion Shopping Mall. The service of all staff at the JW Marriott is exceptional, from reception to the bell boys etc. A special thank you to MARK who took special care of us during check in. He was both knowledgeable and helpful throughout the check in process, and this really helped to set a very positive tone for our stay at this excellent hotel.

Im a frequent visitor to JWmarriott. Service staff were excellent. Location superb as super close to pavilion.

The hotel is located across from the Pavilion Mall. You got direct access to Food, Shopping etc, The night life is amazing, the area itself is buzzing till late at night, The hotels facilities are great, The rooms are great, and the hotel staff are incredibly amazing.

I love the receptionist, Mark. He was super helpful and friendly. He upgraded our room because I told him we were there to attend a relative's wedding and I was hoping to get the main road view even though I told him maybe I should state that hope when making my booking. I also told him my flight would be at night and asked for a late check out, he gladly gave us up until 2pm rather than the usual 12pm check out time. The room was superb. It was worth the price. My husband and I love the big bed especially the pillows, it was super soft and made us sleep like logs! I have never seen that many towels in the toilet too! The location of the hotel is really wise. Everything was nearby and it was easy for Grab drivers to pick up and drop off guests as there were space for cars to go in and out and even park, unlike other hotels in Bukit Bintang area.